How do I set up my AVG performanceC>D>?

Hello, Bobby. Can you go to the License Retrieval (http://www.avg.com/license-retrieval)link and enter the email address you used when you purchased AVG Performance. We will send you an email with all information - John

I have been trying to get past the code number as I have been told that the code is set up under a different account number that I  have been trying to use.  What account ?  Thank you.  
Signed   Bob  Thurbush

Hello, Bobby. Can you go to the License Retrieval (http://www.avg.com/license-retrieval)link and enter the email address you used when you purchased AVG Performance. We will send you an email with all information - John