How do I stop a popup message "your protection has expired?"

Site Feedback
11

I have the screenshot but the emails keep coming back as undeliverable. How or where do I post the screenshot?

9

And what should I expect to happen when I download this?

1

I am using an office computer and the tech department uninstall all AVG products from my desktop using Windows 7. Now I am constantly getting a message that my protection has expired. I know that, but there is no option in the window to turn it off. It is not within my control to upgrade or install a virus protection program. So now, how do I stop this? it is very irratating and frustrating and I want it to stop! And please do not ask me to allow somone to remotely access my computer. That too is not within my control and I would lose my job if I allowed it.

10

Hi Marie,

For help on your issue please try use AVG Remover (http://download.avg.com/filedir/util/AVG_Remover_en.exe).

Thanks

2

Hi Marie,

For help on your issue please try use AVG Remover (http://download.avg.com/filedir/util/AVG_Remover_en.exe).

Thanks

5

I have the screenshot but the emails keep coming back as undeliverable. How or where do I post the screenshot?

7

Hi marie,
I am happy to see that your issue is resolved.
Thanks for posting back.

8

And what should I expect to happen when I download this?

6

Well, I downloaded it and as expected immediately ran into a problem. And the only way to get rid of this window is to restart the computer!

User-added image

3

Hi Marie,

In order to better understand what dialog is it please provide us with Screenshot (http://kb.avg.com/articles/en_US/How_to/How-to-create-a-screenshot/).

Thanks

4

You can chosse to attach it if you click on image button or upload it to our ftp according to this (http://kb.avg.com/articles/en_US/How_to/How-to-upload-a-file-to-our-FTP-server/).

Thanks