Hello Mathias,
We acknowledge your refund request.
You were charged because of the auto-renewal.
Our system did send a prior email notification on
06/30/2021 about this process and the charge that is going to be taken.
The refund is eligible for your order. We've sent an email regarding the refund process.
Please check and revert back to us.
Thank you.
Hey, I was recently refunded for an old subscription of AVG internet security. And now a few days later i was charged for another renewal AVG (multi devices) which I didn't knew I was subscribed to.
I can't find a way to stop that subscription… Is it refundable too?
Hello Mathias,
We acknowledge your refund request.
You were charged because of the auto-renewal.
Our system did send a prior email notification on
06/30/2021 about this process and the charge that is going to be taken.
The refund is eligible for your order. We've sent an email regarding the refund process.
Please check and revert back to us.
Thank you.