Maitland, See Sreedevi (AVG Technologies) within posting (https://support.avg.com/answers?id=906b00000008ogtAAA).
AVG Guru
I had AVG 2015 FREE - worked perfectly until a computer problem caused it to become corrupted. I uninstalled it, then tried to install AVG 2016 FREE, The installation had a problem and wouldn't go past 98%, so I uninstalled - and tried again with AVG 2016 FREE - this time the installation worked, but required updates - I applied the updates - now I find I have AVG ZEN and a demand for payment. I have tried to uninstal AVG but I get the message that I can't uninstall it wirthout first uninstalling integrated ZEN products - ie AVG Protection - but there is nop way to uninstall this program as it does not appear as a separate program in Control Panel, nor is there an 'Uninstal' option on the start menu.
I want to use AVG 2016 FREE - how do I change this.
AVG Guru