How do you delete sensitive documents that have been protected

i did a scan computer, it said i had sensitive documents, so i hit protect all, now it will not let me delete the documents.  how do i delete them from my computer (working with windows 10)

Hello Theresa,

Are you trying to unprotect those files or want to delete it?

If you want to unprotect the Sensitive documents list, you can click on Sensitive Data Shield and unprotect the files which listed in it.

Thank you for the information.
We have mentioned the steps below which can help you to disable sensitive data shield.
Open Sensitive Data Shield settings, click on Settings in the bottom-left corner.
To disable Sensitive Data Shield, click on the green slider so it changes to red.
By default, access to your documents is prohibited to users logged in to other Windows accounts in the computer.
To disable this option, untick Restrict document access to this Windows account. We recommend keeping this option enabled at all times.
Keep us informed about the status.

No, nothing that says avg internet security on program window, (pdf files) 
i am just going crazy with this.  
Thanks

Hello Theresa,

Are you trying to unprotect those files or want to delete it?

If you want to unprotect the Sensitive documents list, you can click on Sensitive Data Shield and unprotect the files which listed in it.

Thank you for the information.
In free version, you will not be having "sensitive data shield".
It will be available in the trial of AVG Internet Security or paid version of it.
Could you check whether you see "AVG Internet Security" name on the program window?
If yes, follow the steps as mentioned (here) to turn off sensitive data shield.
NOTE: follow the steps mentioned under "How can I manage Sensitive Data Shield settings?" category.
This will help you to delete the files that are protected.
Keep us informed about the status.