How do you get to speak with a human at AVG please

General discussion
5

Hello Helena,

We realize the situation and would be glad to help you.

May I know when exactly your computer slows down? How do you narrow it down to AVG?

We couldn't locate any purchases of AVG PC TuneUp under your current account of AVG. Hence, the expiration message is appearing on the user interface. Did you purchase any AVG PC TuneUp subscriptions recently?

You can always reach our Technical support using this toll free number: +44 1163 668 542 

Feel free to contact us if you need any further help.

6

OK I'm back - I have AVG protection and I'm always getting pop ups offering free month trials, one was AGV Driver Update so I took the offer up, I had AGV Tune Up on my comp and I realise now I had to delete that and reinstall the new one, plus the Tune Up was doing its thing so I'll assume that was why my comp slowed…
Now… I've seen the Tune Up thing pop up and I havent taken it so this is my new question, I just want one price from AVG to maintain my comp, security, tune up, driver up date etc so I can have a speedy turn round as it was dragging and now I feel its a tad faster with the tune up, plus I've deleted 'stuff'' thats accumilated, so what is the cost of that?  And really a yearly sub rather than 2 yearly would be good so that I'm not dipping into money I dont have!  If its crazy high you know I wont be taking it lol - so, thanks in advane, if you could let me know the costs… :slight_smile:

2

Hello Helena,

We realize the situation and would be glad to help you.

May I know when exactly your computer slows down? How do you narrow it down to AVG?

We couldn't locate any purchases of AVG PC TuneUp under your current account of AVG. Hence, the expiration message is appearing on the user interface. Did you purchase any AVG PC TuneUp subscriptions recently?

You can always reach our Technical support using this toll free number: +44 1163 668 542 

Feel free to contact us if you need any further help.

1

Is there a UK phone number to speak with a human at AVG?
I already have Comp protection, I have now taken a month trial and now I feel my comp has slowed down! I've gone to AVG tune up and it says my trial has expired :rage: not happy :rage:

3

OK I'm back - I have AVG protection and I'm always getting pop ups offering free month trials, one was AGV Driver Update so I took the offer up, I had AGV Tune Up on my comp and I realise now I had to delete that and reinstall the new one, plus the Tune Up was doing its thing so I'll assume that was why my comp slowed…
Now… I've seen the Tune Up thing pop up and I havent taken it so this is my new question, I just want one price from AVG to maintain my comp, security, tune up, driver up date etc so I can have a speedy turn round as it was dragging and now I feel its a tad faster with the tune up, plus I've deleted 'stuff'' thats accumilated, so what is the cost of that?  And really a yearly sub rather than 2 yearly would be good so that I'm not dipping into money I dont have!  If its crazy high you know I wont be taking it lol - so, thanks in advane, if you could let me know the costs… :slight_smile:

4

We'd like to inform that AVG Internet Security and Performance products can be merged into AVG Ultimate. AVG Driver Updater is a stand alone product and it is not included in the AVG Ultimate package. We'd request to contact our sales team (https://support.avg.com/support_sales?l=en) to know about best deals available for you.