How does a browser hijacker get past sis security service that I paid for? And how do I get reimburs

AVG Protection
4

Hello Donald,

We sincerely apologize for the inconvenience caused.
AVG programs are capable of detecting and removing the malware programs, however there are numerous number of malware programs emerging day by day and we are working 24/7 to add all those definitions to our database.
We request you to start uninstalling all unknown, unnecessary programs from your computer, make sure you don't uninstall the windows programs.
Also remove all the weird, unwanted add-ons, plugins, extensions, tool bars and search bars from your web browsers and check whether the issue persists.

3

Hello Donald,

We sincerely apologize for the inconvenience caused.
AVG programs are capable of detecting and removing the malware programs, however there are numerous number of malware programs emerging day by day and we are working 24/7 to add all those definitions to our database.
We request you to start uninstalling all unknown, unnecessary programs from your computer, make sure you don't uninstall the windows programs.
Also remove all the weird, unwanted add-ons, plugins, extensions, tool bars and search bars from your web browsers and check whether the issue persists.

1

How does a browser hijacker get past security. What do I do about the Damage Done

2

Don, If that doesn't help & you're referring to an AVG refund have a look @ this link (https://support.avg.com/RefundForm).
AVG Guru