How I can change "subscribe" to "active"

AVG Protection
3

Hi Yasmina,

We're glad to look into this & help you.
From your description, it seems that the program awaits a computer restart to allow changes to take effect. 
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us via it to proceed further.

2

Hi Yasmina,

We're glad to look into this & help you.
From your description, it seems that the program awaits a computer restart to allow changes to take effect. 
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us via it to proceed further.

1

hi! I bougth the product AVG Internet Security and in my account only appears "Subcribed" instead "active". I introduced the code but didn´t change the name. Also, I don´t percibe any difference with the AVG free, so, maybe Am I doing something wrong? Thanks for you help I am a little lost