After login and review my payment info there is a text that says that we can{t update or delete the paypal / wiretransfer info, but it is a personal account and personal info and I want to delete it because I will not use it anymore. So how I can solve this? When I click the button for contact or support it lands to the “login“ page and the cicle never ends.
This is frustrating, and you’re not the only one hitting that login loop. What usually works is removing the payment method from the AVG MyAccount portal on a desktop browser rather than through the app — the in-app support links are known to bounce you back to login. If the delete option is greyed out, try switching the default payment method to something else first, then the PayPal entry can usually be removed. And if the loop keeps happening, clearing cookies for the AVG site or trying an incognito window has helped others get past that exact circle.