Hi Gareth,
We're glad to help you with the information.
Upon checking your account, we see that you've active subscriptions of AVG Ultimate (valid till 2019.6.1), AVG Internet Security (3 computers, valid till 2020.12.18).
In this regard, if you prefer, you can let the Ultimate subscription to expire (as automatic renewal is disabled) or consolidate the licenses to AVG Ultimate with extended validity.
AVG Ultimate (bundled package of AVG Internet Security & AVG TuneUp) can be used on multiple windows computer, Android devices. Please let us know how you'd like to proceed.
I used to have an AVG product that covered both of my laptops, but looking on my account, I have AVG Ultimate on one and AVG Internet Security on the other. That's a lot of money annually. Will AVG Ultimate cover both laptops?
Hi Gareth,
We're glad to help you with the information.
Upon checking your account, we see that you've active subscriptions of AVG Ultimate (valid till 2019.6.1), AVG Internet Security (3 computers, valid till 2020.12.18).
In this regard, if you prefer, you can let the Ultimate subscription to expire (as automatic renewal is disabled) or consolidate the licenses to AVG Ultimate with extended validity.
AVG Ultimate (bundled package of AVG Internet Security & AVG TuneUp) can be used on multiple windows computer, Android devices. Please let us know how you'd like to proceed.
We're glad to help you with the information.
Upon checking your account, we see that you've active subscriptions of AVG Ultimate (valid till 2019.6.1), AVG Internet Security (3 computers, valid till 2020.12.18).
In this regard, if you prefer, you can let the Ultimate subscription to expire (as automatic renewal is disabled) or consolidate the licenses to AVG Ultimate with extended validity.
AVG Ultimate (bundled package of AVG Internet Security & AVG TuneUp) can be used on multiple windows computer, Android devices. Please let us know how you'd like to proceed.
Alright, Gareth. In order to consolidate the licenses, we need the help of the concerned team. Hence, we've raised a request on your behalf. Here is the ticket # 08470800. Once they consolidate the licenses, you'll be notified regaarding the same via email.
Also, we've disabled the automatic renewal of the duplicate subscription (Internet Security) to avoid future charges. Confirmation email has been sent to you. Please wait for an email from them.
Thank you for your understanding in advance!