Hello Maria, You can find answer to your question together with your another post here.
Please try keep whole conversation in one question/thread to speed up resolution. Thank you.
I PURCHASED HARD CD IN OFFICE DEPOT 07/22/2015 UNLIMITED DEVICES 2 YEARS AVG PROTECTION SECURE ALL YOUR DEVICES INTERNET SECURITY FOR WINDOWS PROMISING ME ALL PROTECTION: COMPUTER; WEB; IDENTITY; E-MAIL; AND FIREWALL FOR $84.79…
SOON I INSTALLED AND ACTIVATED THE A NEW WIDOW POPPED UP TO PURCHASE AN ADDITION TO BE PROTECTED ON-LINE WHAT I PAID ON-LINE. SEE ATTACHED THE INVOICE…
AFTER I DOWNLOADED STILL I HAD NO "INTERNET PROTECTION"… I MUST TURN INTO FREE SERVICE TO BE ABLE TO DOWNLOAD AND TO BE PROTECTED… BUT I DO RECEIVE EVERY SINGLE DAY A REMINDER WINDOW THAT MY FREE INTERNET PROTECTION EXPIRES IN 28 DAYS…27…26…ETC.
I RECEIVED AN E-MAIL THAT MY FREE PROTECTION WILL START ONLY AFTER MY PAID PROTECTION "FOR 2 YEAR" WILL EXPIRE !!! SO 2 YEARS FROM NOW !!!
WHY CAN NOT WORK PROPERLY? WHY I MUST BE THREATENED BY YOUR WORKERS FROM INDIA FOR FREEZING MY COMPUTER SCREEN IF I DO NOT PAYING THEM EVERY SINGLE MONTH???
HOW CAN NOT BE PROPERLY DOWNLOADED YOUR PRODUCT??? AND WHY I MUST CONTACT HELPERS FROM INDIA???
I PURCHASED YOUR PRODUCT BECAUSE YOU ARE EUROPEAN COMPANY… I DON'T WANT TO DEAL WITH HACKERS, CHEATERS FROM INDIA…
AVG eCommerce CY Limited, Gatwickstraat 9 – 39, Amsterdam, 1043 GL, NETHERLANDS
Customer:
MARIA TOTH
1880 NE 48TH ST APT 257
Pompano Beach, Florida,33064
USA
INVOICE
Order number: 67059029
AVG Order reference number: 700-2540805
Invoice number
Invoice date:
Payment method
2902686376
10-08-2015
Credit card
INVOICE INFORMATION
Line Product Delivery VAT
%
Unit price
USD
Qty Price
USD
1 AVG Performance multidevice (2 years subscription)
Discount USD: 10.00%
0.0 79.99 1 79.99
Discount USD: -8.00
Subtotal USD: 71.99
Line Country VAT % Base USD VAT USD
1 - 0.0 71.99 0.00
Total VAT USD: 0.00
Total USD: 71.99
Hello Maria, You can find answer to your question together with your another post here.
Please try keep whole conversation in one question/thread to speed up resolution. Thank you.