How to activate basic protecton

Hello Beth,

I understand the inconvenience. Please repair AVG Antivirus free http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel , restart the computer and check if AVG Free is activated.

If the issue persists, please provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of AVG Free to assist further.

Hello Beth,

I understand the inconvenience. Please repair AVG Antivirus free http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel , restart the computer and check if AVG Free is activated.

If the issue persists, please provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of AVG Free to assist further.

I have AVG free with basic protection, but it says my computer and web&email are not available. What can I do?

Beth, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru