How to activate my account when it keeps saying activation code is for an unsupported product?

Mac products
3

Hi Janet,

We're glad to look into this & help you.
As it isn't recommended to share the product details over this public post, we've sent you an email regarding it.
Please check & revert to us via it to proceed further.

1

Have paid my subscription and got an activation code for my Mac computer however it says this application code is for an unsupported product. I have tried to copy and paste the code this does not work . I have entered the code manually exactly this does not work. Help!

2

Hi Janet,

We're glad to look into this & help you.
As it isn't recommended to share the product details over this public post, we've sent you an email regarding it.
Please check & revert to us via it to proceed further.