Hello Chan,
We understand how something like this can really try your patience.
Please be informed that it is advised not to post personal information in public thread.
Upon carefully reviewing your account, I see that there is no active subscription of AVG found in your account. If you have purchased AVG Zen from retail store you need to register it with AVG. Please click on the following link https://app.avg.com/us-en/retail and enter your registration and register it with AVG. To activate AVG Zen please have a look at the following article http://avgclick.me/ActivateZen .
Please feel free to contact us for any further assistance. Thank you.
HI,
I Already have a licence key . i downloaded avg Zen and created online account but i cannot find anywhere where i can enter the licence key. pls help
Hello Chan,
We understand how something like this can really try your patience.
Please be informed that it is advised not to post personal information in public thread.
Upon carefully reviewing your account, I see that there is no active subscription of AVG found in your account. If you have purchased AVG Zen from retail store you need to register it with AVG. Please click on the following link https://app.avg.com/us-en/retail and enter your registration and register it with AVG. To activate AVG Zen please have a look at the following article http://avgclick.me/ActivateZen .
Please feel free to contact us for any further assistance. Thank you.