Hello Carol.
We're here to help but from your recent message, it was not clear to us how we can help you. Could you please specify your request and provide us with more details? Are you unable to connect to a WiFi network on your Windows device with AVG installed?
AttUverse installed a new modem and I can not conect to the internet. I tried to add the IP address to AVG so it would let me sign in but I still can not. I could not find a button to shut AV off so I could get the new wifi connection to work. I did put the new ID name and modem password in so I could select connect but it is not working on my lap top. I can not get it to work.
What address do I use to allow a new wifi password?
Hello Carol.
We're here to help but from your recent message, it was not clear to us how we can help you. Could you please specify your request and provide us with more details? Are you unable to connect to a WiFi network on your Windows device with AVG installed?
Thank you for explaining your issue. Are you able to connect to internet on other devices? Right click on AVG system tray icon and use the On/Off slider to disable AVG protection.