How to backup using AVG Antivirus Pro on Android 5.0.1

Hi there;
I select all apps to be backed up (129) on my Samsung S4; plenty of space available. Nevertheless, after almost an hour, there is no backup created; also, a December 31, 1969 date shows under Restore, with no apps been backed up. Weird. This also occured on my other smartphone (Samsung S3) running Kit Kat 4.4.2. Never ever before have an issue like this.

AVG Version is 4.4 with latest virus pattern loaded today.

Please respond at your earliest convenience.

Carlos, Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. The AVG mobile team will reply back to you via email with a resolution.
AVG Guru

Carlos, Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. The AVG mobile team will reply back to you via email with a resolution.
AVG Guru