How to bypass the privacy protection password on my sony xperia E4

Hello Jorge,

Sorry for the inconvenience caused.
We request you to contact our Mobile team regarding this.
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in all of the details and at the bottom you will get the option to get "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.

Hello Jorge,

Sorry for the inconvenience caused.
We request you to contact our Mobile team regarding this.
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in all of the details and at the bottom you will get the option to get "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.

please, i once activated avg mobile anti-theft on my sony xperia E4 and my  phone fell thereby making the sim slot 2 remove. Later after fixing it back they are requiring me to enter the privacy protection password before i can have access and the unfortunate thing is i have forgotten my password. So please help me recover or bypass this thing.