How to cancel my subscription. Can only get so far online

Hi Robert.
Thank you for reaching us here.
You have an active AVG Internet Security (1 computer) license, valid till 30th Nov 2019.
Automatic renewal has already been cancelled for this license which is the reason you are not seeing it online.

How do I cancel my subscription? Cancelling online has been unsuccessful.

Hi Robert.
Thank you for reaching us here.
You have an active AVG Internet Security (1 computer) license, valid till 30th Nov 2019.
Automatic renewal has already been cancelled for this license which is the reason you are not seeing it online.