How to cancel whatever has been ordered for this laptop?

AVG Protection
3

Hello Joan,
Thank you for contacting AVG Community Support.
We are really sorry to know that you have decided to leave us. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.

Thank you and keep us updated.

1
How to cancel whatever my friend thought I needed on this laptop? 
2

Hello Joan,
Thank you for contacting AVG Community Support.
We are really sorry to know that you have decided to leave us. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.

Thank you and keep us updated.