Hello Petr,
We are sorry for the inconvenience caused. We will check and help you to resolve it. We would request you to reach our sales team through phone or chat. They will check and let you know how to change the billing currency.
Visit support.avg.com/support_sales?l=en to reach our sales team.
Hi,
Is there no way to change the billing currency? I moved to another country long ago, but the subscription renewal is in the old currency, which my current bank is having trouble with.
The support person could not help at all, answering with some stupid standard answers.
Is the only way - only to get the new subscription?
Hello Petr,
We are sorry for the inconvenience caused. We will check and help you to resolve it. We would request you to reach our sales team through phone or chat. They will check and let you know how to change the billing currency.
Visit support.avg.com/support_sales?l=en to reach our sales team.