Hello David,
If you would like to update the card information from your end, then you can wait for the AVG subscription to expire.
If it is expired, you will get "renew now" option for it under your AVG MyAccount page and from there you can use the new card details for the purchase which would update the details for that particular subscription.
If not, you can do it from the email that you received recently on 11th July 2019 saying that payment couldn't be processed as the card was either blocked/expired.
When you scroll down at the bottom of the email, you can find the "Renew Now" which can be used for the renewal using the new card details.
If these options didn't help, we kindly request you to get connected with our sales team using this https://support.avg.com/support_sales_chat?l=en link.
Thank you.
Hello David,
If you would like to update the card information from your end, then you can wait for the AVG subscription to expire.
If it is expired, you will get "renew now" option for it under your AVG MyAccount page and from there you can use the new card details for the purchase which would update the details for that particular subscription.
If not, you can do it from the email that you received recently on 11th July 2019 saying that payment couldn't be processed as the card was either blocked/expired.
When you scroll down at the bottom of the email, you can find the "Renew Now" which can be used for the renewal using the new card details.
If these options didn't help, we kindly request you to get connected with our sales team using this https://support.avg.com/support_sales_chat?l=en link.
Thank you.
i want to change to a different credit card to pay for my subscription
how do i do this online securely