Hi Nigel,
We're glad to look into this & help you.
Please let us know the file format (extension) that you've discovered & clarify whether you refer the Data Safe in the older version.
Hello Nigel,
Thank you for writing back to us. As you are facing issue with android, I'd request to submit your query to our Android product support team along with the screenshots. Please visit the following website AVG mobile support team, fill in your details, issue description and click on "Request Answer via Email". They will get back to you via email with a resolution at the earliest.
I have discovered this old file on my old device memory card back in 2017 wherein I used AVG photo vault, how can I decrypt this photos?
it'a FILE TYPE
it's a File extension
Hello Nigel,
Thank you for sharing the screenshot. Could you please confirm whether you are using AVG Anti-virus free or AVG Internet Security paid subscription in new device? Did you get option to decrypt the file when you reinstall AVG Anti-virus? We look forward for your response.
Hello Nigel,
Thank you for writing back to us. As you are facing issue with android, I'd request to submit your query to our Android product support team along with the screenshots. Please visit the following website AVG mobile support team, fill in your details, issue description and click on "Request Answer via Email". They will get back to you via email with a resolution at the earliest.
Hi Nigel,
We're glad to look into this & help you.
Please let us know the file format (extension) that you've discovered & clarify whether you refer the Data Safe in the older version.