Faith,
We regret the inconvenience, let us know the version of AVG and Mac OS you have installed. Provide screenshot of the detection path as suggested below: https://support.apple.com/en-us/HT201361.
To find out the version of AVG, you can follow user manual, part 4.3. Menu in the task bar
http://files-download.avg.com/doc/AVG_AntiVirus_for_Mac/avg_avm_uma_en_ltst_03.pdf
We request you to provide us with the full path of detection. As full path of detection is not fully visible from UI very often, you can copy the path by right click on the detection path and paste it here. We will assist you further.
I am on MacOS. I downloaded a supposed upgrade to Flash and AVG AntiVirus blocked it as a threat and could not delete it, so it quarantined the file and suggested I delete it manually, as it can only quarantine it for awhile. I found the file, but when I drag it to Trash, the message I get is: The file Installer cannot be moved to Trash because it cannot be deleted. How can I get rid of it please?
Faith,
We regret the inconvenience, let us know the version of AVG and Mac OS you have installed. Provide screenshot of the detection path as suggested below: https://support.apple.com/en-us/HT201361.
To find out the version of AVG, you can follow user manual, part 4.3. Menu in the task bar
http://files-download.avg.com/doc/AVG_AntiVirus_for_Mac/avg_avm_uma_en_ltst_03.pdf
We request you to provide us with the full path of detection. As full path of detection is not fully visible from UI very often, you can copy the path by right click on the detection path and paste it here. We will assist you further.