Hi Marion,
We are sorry to hear that AVG is blocking the Xbox connection.
We could see that you have provided certain troubleshooting steps to enable the IP connectivity.
We appreciate your efforts for sharing the steps. However, please do contact us, if you need further help.
Thank you.
Good Day.
Is my post above not a contact? Really?
A solution would be appreciated.
Good day, Marion.
Please accept our apologies for the inconvenience caused.
To check if AVG is causing this issue, we'd suggest you to disable each component in AVG program as mentioned in this article.
Note : Disable one component at a time & check the issue. If issue persists, re-enable the shield & proceed with other shields till you identify the component that causes the issue.
HI
I am using the latest paid version of AVG Internet Security. How do I enable Teredo IPSec Connectivity ?
Below is what is the problem. AVG JUSTS MAKES LIFE DIFFICULT!!!
Xbox Live server connectivity on Windows 10 is blocked
If you can’t hear your friends online, or you can’t join or host an Xbox Live multiplayer game, in Windows go to Settings > Gaming > Xbox Network and check Server connectivity.
If it says Blocked, your PC was unable to establish a Teredo IPsec connection to the Quality of Service (QoS) server. If you also see Teredo is unable to qualify next to NAT type, visit the Teredo troubleshooting page first to resolve that issue. Then check to see if Server connectivity no longer shows Blocked.
Failure to establish a Teredo IPsec connection to the QoS server can occur when the Windows Firewall is disabled, when security software has altered the Windows Firewall configuration, or when required Windows services have been disabled or stopped. When your PC can’t establish a Teredo IPsec connection, you’ll be unable to use Xbox Live party chat service or do multiplayer gaming on Xbox Live.
In some cases, the security software programs listed below have been found to interrupt a PC’s ability to establish Teredo IPsec connections. If you have one of these security programs on your PC, make sure you’ve updated the software to the latest version, or see the program’s support documentation to determine how to enable Teredo IPsec connectivity with their software.
- AVG Internet Security: Update to the latest version, or visit https://support.avg.com/.
Good Day.
Is my post above not a contact? Really?
A solution would be appreciated.
Hi Marion,
We are sorry to hear that AVG is blocking the Xbox connection.
We could see that you have provided certain troubleshooting steps to enable the IP connectivity.
We appreciate your efforts for sharing the steps. However, please do contact us, if you need further help.
Thank you.