How to fix False Positives

AVG Protection
6

Hello Jet,

We will help you with this.
Could you please share the screenshot of the threat secure message with the 'See Details'? 
Refer to this article (https://bit.ly/2Y6RCDP) for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.

1

Hi.  AVG just blocked a URL:Phishing threat on an email link to my business  from Nominet - The UK NIC.  Ive checked with nominate Tech Division  and they say this is a false positive, but it seems the only way around this is to remove AVG.  Any ideas to help?

Thanks Jet

3

Thanks for this please see image below:
Jet.Phishing threat message

4

Hello Jet,

We will help you with this.
Could you please share the screenshot of the threat secure message with the 'See Details'? 
Refer to this article (https://bit.ly/2Y6RCDP) for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.

5

Phishing threat message

Looks like Mac screenshots dont shoe up a file type. Hopefully adding one works, Jet

2

Thank you for sharing the screenshot, Jet.
We request you to submit the false-positive request using the below link.
AVG False-positive site
Once you submit a false-positive form, our AVG Threat detection team will analyze it and get back to you via email. If it is confirmed as safe, it will be whitelisted and the virus definitions database will be released through an update.
If you believe/confirm the threat pop-up has falsely detected by AVG, then you may exclude the site from scanning in AVG AntiVirus…
To exclude the file/website, please refer to this article.
Thanks for your understanding.