Hello Alan,
Please accept our sincere apologies. We'll check & help you with the refund.
As it isn't advisable to post sensitive details here, we've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.
April 04 2020 invoice #(Removed) paid $86.16 CDN for ANTITRACK
OCTOBER 2020 NOTICE FROM YOU THAT IT WAS UP FOR RENEWAL.
OCT 14 2020 SENT BY YOUR INVOICE #(Removed) $44.28 CDN AND IT WAS NOT RECEIPTED SO I SENT ANOTHER PAYMENT BY INVOICE #(Removed) IN THE AMOUNT OF $31.08 CDN.
I AM now asking the reversal of the last two payments as they are not necessary since i paid for what was supposed to be two years on April 04 2020. Replies are required to clear up your bad bookkeeping and since the numbers i am quoting are from my account on your records BETTERE CUSTOMER BILLING PROCEDURES. i can b e reached at (Removed) Alan Woolley
Hello Alan,
Please accept our sincere apologies. We'll check & help you with the refund.
As it isn't advisable to post sensitive details here, we've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.