Hello Jeri,
You've reached the AVG community support forum.
We will certainly look into this and help you. As, it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
I recently was having problems with my computer and purchased the AVG Tuneup. Paid $143.64 Somehow I used a different email and now it is not under my subscription. it is under another email that I have so I am not seeing it to cancel and get a refund. Please help, It did not help with my problem is why I would like to cancel it.
Hello Jeri,
You've reached the AVG community support forum.
We will certainly look into this and help you. As, it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.