How to get avg going

Carmelo, In future please refrain from carrying out multiple postings regarding basically the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000DwY7AAK).
AVG Guru

i have paid for the subscription and they took my money and I followed the instruction but still the site tells me I am not subscribed!!!  what is wrong???

Carmelo, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

Hello Carmelo,

I apologize for the inconvenience. On checking your account we see that you have a valid AVG TuneUp - Unlimited (1 year subscription) till 8/17/2018. To install and activate AVG PC TuneUp unlimited please check this article http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Performance.

If you face any difficulties, please take a screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of AVG dashboard to check and proceed further.

Carmelo, In future please refrain from carrying out multiple postings regarding basically the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000DwY7AAK).
AVG Guru