How to get help with a human?

Hello Marti, do not worry. Your PC tune up as well as Internet security both have been renewed. I also see you've purchased 2 Express Installation services. You can chat with a human using this following link :  https://support.avg.com/support_contact_form?l=en_US&retUrl=support_sales . Please get in touch with them as soon as possible. They will be able to help redeeming your Express Installation service.

I don't now if I have renewed my protection and I can't find a way to talk to a person to tell me if I have or have not renewed.

Hello Marti, do not worry. Your PC tune up as well as Internet security both have been renewed. I also see you've purchased 2 Express Installation services. You can chat with a human using this following link :  https://support.avg.com/support_contact_form?l=en_US&retUrl=support_sales . Please get in touch with them as soon as possible. They will be able to help redeeming your Express Installation service.