Hello,
Three days ago, I installed the "Free" AVG AntiVirus protection. I promptly ran a Scan. Then a "File Shield" alert notice appeared stating Multiple threats secured!
We've moved mmLaunche to your Quarantine because it was infected with MacOS:SurfBuyer-I [Adw].
Then a Green Button beneath that which reads: "GOT IT". I clicked the button only to have to reappear every 5 Seconds. After a while, I discovered that by moving the notice to the bottom left of my screen, that it would not interfere with my ability to use my computer. But it should go away.
The problem with that notice may be that the three button choices at upper left are Left-Red, Center-White (not Yellow) & Right-White (not Green).
I've tried to use the website to learn what is needed to be done to eliminate the repeating "File Shield" alert. I did see that others did or do have similar or same problems, But I saw no answer. The closest answer was to temporarily uninstall the program then reinstall it. However there seems to be no uninstall program for the Mac Free version of the AVG AntiVirus program. And, I tried to simply put the program into the Trash, but a notice popped up saying that the AVG AntiVirus could not be put into the Trash because it was "Open", which is going back to the un-closeable "File Shield" alert.
I am 74 years old, and consider myself to be very fortunate to understand and to be able to use the basics of the computer. Technical terms and abilities are fairly beyond my grasp. I sought help from AVG Support, and the Technician referred me here. Please help; thanks.
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