Hello Arne,
I understand you want to install AVG program which you have ordered and I will help you with that.
I have checked your account and see that you have purchased AVG Internet Security - Unlimited, but the order status shows Pending Payment and also I see that you have used wire transfer. So It may take 8 business days to complete and receive your payment on our side. Once we receive your payment, an order/license confirmation email will send to your email address along with the installation steps.
We recently orderd th AVG antivirus (and paid for it) but how do we get the installation files?
Hello Arne,
I understand you want to install AVG program which you have ordered and I will help you with that.
I have checked your account and see that you have purchased AVG Internet Security - Unlimited, but the order status shows Pending Payment and also I see that you have used wire transfer. So It may take 8 business days to complete and receive your payment on our side. Once we receive your payment, an order/license confirmation email will send to your email address along with the installation steps.