How to I remove Rootkit Problem

Hello John,
I'm sorry to hear about this. I have sent you an email, please check your email and reply to that email if you need any further assistance.
Best regards,
Alok.

Have been trying all morning to contact AVg by phone or chat to no avail.

Hello John,
I'm sorry to hear about this. I have sent you an email, please check your email and reply to that email if you need any further assistance.
Best regards,
Alok.