How to install avg on a new computer

Hello Colleen,
Thank you for contacting AVG Community Support.

We are really sorry to know that you are unable to download AVG application stating not compatible with Microsoft store.
Please accept our sincere apologies for the inconvenience caused. We'll certainly check and help you out.

If you are using Windows 11, please follow below steps to allow download.

Click Apps in the sidebar of the Windows 11 settings app. Click Advanced App Settings. Head to the Choose where to get apps dropdown menu and select where you plan on installing apps from. Select Anywhere to turn off Microsoft-Verified completely.

If you are still facing the issue, please help us with below information.

Please share the device OS version?
Shared the screenshot of the error you are facing from Microsoft app?
 (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. 

Thank you and keep us updated.

I bought a subscription capable of use on 10 computers  my partner has brought a new computer today and trying to install avg however every time we do this it keeps saying it's not compatible with Microsoft store.  We have tried the chat but has we are new to the computer and trying to use the chat system it takes a wee while to do whats asked and then the agent clicks off.  Any advice would be grateful
 
Hello Colleen,
Thank you for contacting AVG Community Support.

We are really sorry to know that you are unable to download AVG application stating not compatible with Microsoft store.
Please accept our sincere apologies for the inconvenience caused. We'll certainly check and help you out.

If you are using Windows 11, please follow below steps to allow download.

Click Apps in the sidebar of the Windows 11 settings app. Click Advanced App Settings. Head to the Choose where to get apps dropdown menu and select where you plan on installing apps from. Select Anywhere to turn off Microsoft-Verified completely.

If you are still facing the issue, please help us with below information.

Please share the device OS version?
Shared the screenshot of the error you are facing from Microsoft app?
 (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. 

Thank you and keep us updated.