How to investigate a possible intrusion

Hi Robert,

We are sorry to know this.
We will check and help you with this issue.
Are you using a free version of AVG product or paid version?
Did you try to run a scan with AVG program and check for any issue?
We request you to refer to this article: https://www.avg.com/en/signal/have-i-been-hacked and check for more details about hacking.
Thank you and keep us informed.
I suspect my Windows 10 computer has been hacked. I have shut down. How do I  safely restart and investigate?

Hi Robert,

We are sorry to know this.
We will check and help you with this issue.
Are you using a free version of AVG product or paid version?
Did you try to run a scan with AVG program and check for any issue?
We request you to refer to this article: https://www.avg.com/en/signal/have-i-been-hacked and check for more details about hacking.
Thank you and keep us informed.