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6

Hi all,
@Cindy
In order to analyze it please send us diagnostic output (http://download.avg.com/filedir/util/AVG_SysInfo.exe).
@André
Please make sure it is enabled in PC Tuneup Settings.
Thanks
User-added image

1

Quick Tune 2015 has been running for hours analyzing the junk files and completed only1%. I assume it is frozen but do not understand what to do now  - try again or continue to let it run.

5

After upgrade to AVG PC TuneUp 2015, the " TuneUp Shredder " no longer appears in the context menu of the basket

Après la mise à niveau vers AVG PC TuneUp 2015, l'option "TuneUp Shredder" n'apparaît plus dans le menu contextuel de la corbeille.

3

Hi all,
@Cindy
In order to analyze it please send us diagnostic output (http://download.avg.com/filedir/util/AVG_SysInfo.exe).
@André
Please make sure it is enabled in PC Tuneup Settings.
Thanks
User-added image

4

Cindy, Have a look @ this new form link (http://support.avg.com/support_contact_form) to get chat/phone support. Otherwise, When available, A member of the official AVG Community Support in Brno, Czech Rep… (Working Hours [Mon-Fri] 9:00am - 5:00pm CET) will see your topic & respond.
AVG Guru

2

After upgrade to AVG PC TuneUp 2015, the " TuneUp Shredder " no longer appears in the context menu of the basket

Après la mise à niveau vers AVG PC TuneUp 2015, l'option "TuneUp Shredder" n'apparaît plus dans le menu contextuel de la corbeille.