Hello Glen,
We regret the inconvenience caused.
Could you please send the screenshot of your error messages so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot. Thank you.
Everytime I run a full computer scan I find 3 items called "generic virus". I had purchased AVG Internet Security and it seems not to provide an active to prevent entry while on web. I remember an earlier version of AVG that would flash on-screen notes that it had intercepted and removed a virus.
Hello Glen,
We regret the inconvenience caused.
Could you please send the screenshot of your error messages so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot. Thank you.