Hello Wanda,
please excuse the time delay in our response.
Please have a look at this article (https://support.avg.com/SupportArticleView?q=activate&urlname=Activate-AVG-AntiVirus-or-Internet-Security-with-a-new-license-number&l=en_US) which explains steps that need to be done in order to activate your AVG product. Please feel free to ask us further questions in case something is not clear to you.
However, we would ask you to post a better description of your problem so we can determine where the troubles are and help you accordingly.
Regards,
Vladimir
had a free avg anti virus installed now has ran out. just purchased one and it telling me to go into options menu and select reactivate i have but theres no reactivate there can anyone advise me would be much appricated
Hello Wanda,
please excuse the time delay in our response.
Please have a look at this article (https://support.avg.com/SupportArticleView?q=activate&urlname=Activate-AVG-AntiVirus-or-Internet-Security-with-a-new-license-number&l=en_US) which explains steps that need to be done in order to activate your AVG product. Please feel free to ask us further questions in case something is not clear to you.
However, we would ask you to post a better description of your problem so we can determine where the troubles are and help you accordingly.
Regards,
Vladimir
Hi wanda,
Please provide us with more information (detailed description, screenshot) so we can better understand what issue you are dealing with.
Thanks