Hello Pieter,
We regret for the inconvenience caused. To uninstall AVG, We suggest you to use AVG Remover Tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After restarting your computer, 'search' for a folder "AVG Remover"(usually in 'C' drive) and please delete it manually. Please let us know the order number or exact name of AVG program you are trying to install. Thank you.
How to remove AVG? Programme doesn't work. error code when trying to uninstall 0xe001f90f.
Also new subscription is unable to activate.
Hello Pieter,
We regret for the inconvenience caused. To uninstall AVG, We suggest you to use AVG Remover Tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After restarting your computer, 'search' for a folder "AVG Remover"(usually in 'C' drive) and please delete it manually. Please let us know the order number or exact name of AVG program you are trying to install. Thank you.
The programme that I was unable to uninstall was AVG Zen. Your remover tool has effectively removed AVG Zen. Thanks.
The programme I tried to install is AVG_PCTuneUp_765.exe
As the activation code provided was not correct and the technical department couldn't solve the problem or generate a new activation code I have asked for a refund.