How to remove devices from account

General discussion
1

How do  I remove unused or unrelated devices from the Zen? I have several devices showing that I no long use

6

That does not work with me. Please update for how to do this in 2022

7

Hello.

I have the same problem. I think theres one device I am not aware using my subscription. Can you help please?

Thanks

8

Hello Lee,
We apologize for the inconvenience caused.
We request you to please follow the below steps to remove device from AVG Zen.
1. Click on settings icon which is next to refresh icon at the top right corner.
2. You will get a list of options, choose manage device.
3. You will be able to remove unwanted devices from there.
Please feel free to get back to us for further assistance.
Thank you.

3

Hi Andre,

We're glad to look into this & help you with the info.
Please write back to us in your own post, which will reveal the account affilated with us.
Note : It isn't recommended to share the account info over this public post.
Thank you for your understanding in advance!

4

Hello.

I have the same problem. I think theres one device I am not aware using my subscription. Can you help please?

Thanks

5

Hello Lee,
We apologize for the inconvenience caused.
We request you to please follow the below steps to remove device from AVG Zen.
1. Click on settings icon which is next to refresh icon at the top right corner.
2. You will get a list of options, choose manage device.
3. You will be able to remove unwanted devices from there.
Please feel free to get back to us for further assistance.
Thank you.

2

That does not work with me. Please update for how to do this in 2022