Hello Bob. Sorry to hear that. I have checked your case records and found that you have got three remote sessions help and our remote agents fixed the issue for you. Do you mean that the issue persists again? Have you tried resetting your web browsers once? If not please try that once.
Malware wow.com appears when Internet Explorer(IE) opened.Have checked target fields on web browsers for text after *.exe file. Deleted chrome as additional text appeared, IE & Firefox both OK.
Note: problem only appears on user account, not on administrator acc or a different user acc. AVG techs have so far had 2 unsuccessful attempts. I've also tried malware removal from the internet without success. Has anyone any ideas?
Hello Bob. Sorry to hear that. I have checked your case records and found that you have got three remote sessions help and our remote agents fixed the issue for you. Do you mean that the issue persists again? Have you tried resetting your web browsers once? If not please try that once.