How to reply to a post/continue a discussion

when I try to reply to a post/continue a discussion do anything related to asking for hapl I get insufficient privilidges error

Edward, You've replied OK in this topic (https://support.avg.com/answers?id=906b0000000DakmAAC)?.
AVG Guru

Edward, You've replied OK in this topic (https://support.avg.com/answers?id=906b0000000DakmAAC)?.
AVG Guru