Hello Julie,
It is not possible to reset the password that is being requested from AVG TuneUp program.
We believe that you are still using the old version of AVG TuneUp.
Could you provide the screenshot of AVG window that requests for password?
You can post the screenshot by clicking on 'Image' (Mountain Symbol) from Answer field.
I am unable to access PC TuneUp - I am asked for a password, which I don't remember ever setting. Is there a way to reset it?
Yes, it is possible to disable the password feature from registry.
The version that you have for AVG PC TuneUp is the old one.
In order to install the new version, we request you to uninstall the existing old version.
We have sent the email instructions to install and activate AVG TuneUp new version.
If the email is not found in inbox do check in spam and junk folders.
Hello, I have managed to remove the password request by editing the Registry and I am now in PC TuneUp. The version is as shown on the attached. Thank you.
I have uninstalled my previous version, installed the new version from the link you provided and it is now showing as Active. Thank you for your assistance. Julie
Hello Julie,
It is not possible to reset the password that is being requested from AVG TuneUp program.
We believe that you are still using the old version of AVG TuneUp.
Could you provide the screenshot of AVG window that requests for password?
You can post the screenshot by clicking on 'Image' (Mountain Symbol) from Answer field.