Why can't mac users get an answer? The free mac version does not give you a menu option anywhere! Could SOMEONE please tell us how to restore the quarantined files on the free mac version?
Hello Rajna,
I understand the inconvenience. Please open AVG Internet Security > Menu > Quarantine and try to restore the files.
As soon as I inserted my USB stick into my laptop I received a pop up message saying that all my files have been moved to quarantine without giving me any options. I have located my files but am unable to restore them. When I select the restore button a pop message appears which says that the file has been restored but it hasnt. It comes back into the quarantine. I have googled as to how to restore files and it says I have to open menu options and select virus vaults but there is no option for virus vaults. this is very frustrating as i have lost 2 years worth of work. Please can someone help me get my files back!!!
Hello Rajna,
I understand the inconvenience. Please open AVG Internet Security > Menu > Quarantine and try to restore the files.
Hi Lea,
Yes, you get the Quarantine files from your AVG AntiVirus for Mac.
Refer this article for restoring the files https://support.avg.com/SupportArticleView?urlname=Use-Mac-AVG-AntiVirus
Please go to the "Manage quarantined files" and follow the steps.
Let us know, if you need further help.
Why can't mac users get an answer? The free mac version does not give you a menu option anywhere! Could SOMEONE please tell us how to restore the quarantined files on the free mac version?