How to speak to someone at AVG

General discussion
3

Hello Tracey,

I will help you with the necessary information on your AVG subscription. I see from your record that you have only one active subscription of AVG Internet security (Multi-Device) valid till Jan 13, 2021. You do not have any duplicate charge under your account. I have sent you an email, please reply to that email with the requested information to assist further.

1

My bank contacted me to say AVG have been taking out subscription charges of £49.00 for three years I was unaware and have not used it in fact I  recently subscribed again I am wondering how this was not flagged as they are both from the same email address and I am now paying for two subscriptions but trying to get to speak to a human at AVG is near impossible. How can I speak to someone as I am going around the mulberry bush trying to do it with the question boxes like this one.

2

Hello Tracey,

I will help you with the necessary information on your AVG subscription. I see from your record that you have only one active subscription of AVG Internet security (Multi-Device) valid till Jan 13, 2021. You do not have any duplicate charge under your account. I have sent you an email, please reply to that email with the requested information to assist further.