Hello Leslie,
I will help you further.
You have been charged for the automatic renewal of AVG Internet Security.
I have cancelled this automatic renewal and you will not be charged by AVG automatically in the future.
You can certainly get refund for this renewal. Shall we go ahead with the refund?
I got charge for 79.99 just now by digital river , therefore I want to stop the auto renew service. by the way is it possible to do a refund on that?
thanks
We would like to inform you that the refund of your order has been started.
Once we finish our internal refund procedure, the transaction will be processed by the payment operator. You will receive additional confirmation in a separate e-mail.
Please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process.
Generally, it should not take more than 7 business days.
Once we finish our internal refund procedure, the transaction will be processed by the payment operator. You will receive additional confirmation in a separate e-mail.
Please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process.
Generally, it should not take more than 7 business days.
Hello Leslie,
I will help you further.
You have been charged for the automatic renewal of AVG Internet Security.
I have cancelled this automatic renewal and you will not be charged by AVG automatically in the future.
You can certainly get refund for this renewal. Shall we go ahead with the refund?
Hello Karthikeyan,
Thank you for helping me to cancel the automatic renewal, and yes I would like to go ahead with the refund.