How to stop automatic billing

Kerry, In future please refrain from carrying out multiple topic postings on basically the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=9060N000000TqBpQAK).
AVG Guru

We are not using this product and would like to cancel and get a refund the payment which has automatically happened without our consent. Transaction ID: 4BX24536HW854515M 

Kerry, In future please refrain from carrying out multiple topic postings on basically the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=9060N000000TqBpQAK).
AVG Guru