Been looking for a way to stop all payments to any other AVG apps I useI. Somehow, despite the fact I expected to pay only a little per month, every week it's been emptying my bank account with just AVG and 2 other apps I use, and have been considering dropping all the apps and keeping just AVG, since I just have $80 coming in a week (I'm unemployed), and it keeps picking very awkward days to charge me (such as leaving me with no food money at the very start of the week). If any AVG staff read this, please assist me by terminating all subscriptions this account has except for main AVG, as the browser you have is qauite useful. I'll try and find a way to find their equivalent either at no cost or with the assistance of McAfee, as the cost's too much for someone on a low income.
Rurik Hazell (UK)
Hi Rurik,
This isn't the experience we want you to have. Upon checking your account, we see that you've subscribed to the trial versions of AVG Internet Security, AntiTrack, Secure VPN, Driver Updater & TuneUp.
They are all enrolled to automatic renewal & charges are for the renewal of AVG AntiTrack (£34.99 on 2019-04-19), Driver Updater (£62.99 on 2019-03-25).
To avoid future charges, we'll be able to cancel the subscriptions (automatic renewal) of Driver Updater, Secure VPN, TuneUp, AntiTrack (except AVG Internet Security).
If you prefer to cancel the subscription & get refunded, we'll be able to initiate refund for the recent orders, as per our refund policy (within 30 days).
Please let us know how you'd like to proceed with this.
Hi Rurik,
This isn't the experience we want you to have. Upon checking your account, we see that you've subscribed to the trial versions of AVG Internet Security, AntiTrack, Secure VPN, Driver Updater & TuneUp.
They are all enrolled to automatic renewal & charges are for the renewal of AVG AntiTrack (£34.99 on 2019-04-19), Driver Updater (£62.99 on 2019-03-25).
To avoid future charges, we'll be able to cancel the subscriptions (automatic renewal) of Driver Updater, Secure VPN, TuneUp, AntiTrack (except AVG Internet Security).
If you prefer to cancel the subscription & get refunded, we'll be able to initiate refund for the recent orders, as per our refund policy (within 30 days).
Please let us know how you'd like to proceed with this.
Rurik, can you mention the product which you consider as the main products?
Are you referring to the AVG Internet security?
The following products are eligible for refund:
AVG AntiTrack 1 computer (1 year) (Order no.60654636200)
AVG Driver Updater 2 computers (2 years) (Order no.13229446910 )
AVG Secure VPN multi-device unlimited computers (2 years) (Order no.12947964510 )
Do you wish to proceed with the refund?