good morning. on Jan. 26, 2019 I decided to try the 60 day free trial offered. my 60 days expires on the 26 of March, i presume, but I have already been charged 79.99 plus tax (4.40), a total of 84.39. my intention was to TRY the service for the 60 days, not be charged for a renewal BEFORE the renewal date was even here yet. I have been attempting to get refunded, as a correction - and cancel the subscription. I feel like I wasn't properly informed that I would have money removed from my acct. BEFORE the 60 day free trial was over. kind of arrogant, it seems. thank you. I hope so much that this issue will be resolved with respect… sincerely, carol dove
how will I know what is going on with this matter? only 9 days left to the 60 free days.
Hi,
We have replied to your post in ticket number 08279440
Hi,
We have replied to your post in ticket number 08279440