How to stop the renewal subscription before the 60 day free trial is over

good morning.  on Jan. 26, 2019 I decided to try the 60 day free trial offered.  my 60 days expires on the 26 of March, i presume, but I have already been charged 79.99 plus tax (4.40), a total of 84.39.  my intention was to TRY the service for the 60 days, not be charged for a renewal BEFORE the renewal date was even here yet.  I have been attempting to get refunded, as a correction - and cancel the subscription.   I feel like I wasn't properly informed that I would have money removed from my acct. BEFORE the 60 day free trial was over.  kind of arrogant, it seems.  thank you.  I hope so much that this issue will be resolved with respect…  sincerely, carol dove  
how will I know what is going on with this matter?  only 9 days left to the 60 free days.

Hi,

We have replied to your post in ticket number 08279440

Hi,

We have replied to your post in ticket number 08279440