How to tell if I have already reactivated my AVG product?

AVG Protection
1

Hi, I have AVG installed on my windows PC and i recently renewed my subscription.  A few days ago I got an email asking me to Reactivate my AVG product - the email contained a license key.

1.  When i go into my AVG to try to Reactivate, there is no Reactivate button
2.  When i search for the license online it isn't found.

Does this indicate that I have already reactivated my product?  Yes, I know I should remember, but i don't.

thanks

3

Hello Claire,

I apologize for the inconvenience. You have received the activation steps for the older AVG program. In the latest release, the activation steps has been changed. I have sent you an email with the activation steps, please refer that and fix the issue.

2

Hello Claire,

I apologize for the inconvenience. You have received the activation steps for the older AVG program. In the latest release, the activation steps has been changed. I have sent you an email with the activation steps, please refer that and fix the issue.