Hello Katherine,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are facing issues with installing AVG subscription.
Please accept our sincere apologies for the inconvenience caused.
We'll certainly check and help you out.
Could you please let us know from when you started facing this issue?
Does a specific error message appear while you install the subscription?
If so, would you be so kind as to forward me a screenshot of it?
It would help me understand the issue better and provide you with a more efficient solution. If needed, please find a quick guide on how to take a screenshot here.(https://support.avast.com/article/Create-screenshot)
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
Hello,
Share experiences and solutions related to common installation problems with AVG Antivirus on Windows 10.
Hello Katherine,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are facing issues with installing AVG subscription.
Please accept our sincere apologies for the inconvenience caused.
We'll certainly check and help you out.
Could you please let us know from when you started facing this issue?
Does a specific error message appear while you install the subscription?
If so, would you be so kind as to forward me a screenshot of it?
It would help me understand the issue better and provide you with a more efficient solution. If needed, please find a quick guide on how to take a screenshot here.(https://support.avast.com/article/Create-screenshot)
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.